Support

Start with Getting started, then the docs — install, usage, troubleshooting, and data deletion are written so a new agency can go live without a ticket.

If you are still stuck, email support@optigram.app with the GHL location id, bot username, and what you already tried (webhook health result, a screenshot of Conversation Providers, the message status in the dashboard). We will send a first response within 24 hours.

Uninstall and data

Uninstall Optigram from the GHL Marketplace (or cancel the location subscription) to delete this location's stored data. Details: Support & data and the privacy policy.